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Frequently Asked Questions

This Agreement was last modified on 18th February 2021

What you might want to know

Quality Guaranteed

We know that you need quality  chemicals in order to conduct your research, so all the products we provide tested to verify authenticity and purity. All of our peptides are pharmaceutical grade, and exceed 98% purity. In fact, some our most popular products are over 99% purity.

Safe Secure Ordering.

With a safe, simple ordering process, Auschem21 ensures a convenient environment to order research chemicals with confidence. We have the latest SSL security technology, as well as PCI compliant, encrypted storage to protect your personal information. Order from a 100% guaranteed secure website that won’t share or sell your information to anyone..

When will my order be shipped?

Orders are shipped out Monday – Friday, within 48 hours of receiving payment, and within 3 to 5 business days.

How much does shipping cost?

Shipping rates vary depending on location and priority. You will see all shipping options at checkout, delivery time may vary.

Do you offer expedited shipping?

Expedited shipping options are available at checkout.

How are orders shipped?

Orders are shipped through our first class discrete channel unless you recommend your own method which will be at  your own risk.

What do I do if my shipment is incorrect or damaged?

To ensure ourselves against mishandling, we photograph and document every order. If your order still arrives damaged, you have 14 days to contact us for return or replacement.

Do you offer international shipping?

Yes we ship internationally.

How Do I Pay for My Order

Many clients always request to make payment via credit card but you need. You need to understand that the best way to order such products online is to use untraceable and fast payment methods like Wiretransfer(Westernunion, Moneygram, Smallworld,Wordlremit and others). We also accept bank transfers for huge orders.

Or

Depending on your location and available payment methods, you may choose between many exchanges and marketplaces to fund your Bitcoin address in your account.

http://www.coinbase.com/ – Buy bitcoins in the USA, very user-friendly.
https://www.kraken.com/ – More professional bitcoin exchange with low fees.
http://bitstamp.net/ – Good exchange for everyone from the EU.
https://bitcoin.org/en/exchanges – Big list of many more Bitcoin exchanges.